Gehan Homes Complaints and Reviews

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Gehan Homes
Main address: 14901 Quorum Drive 75254 Dallas Texas
972-383-4300, 972-383-4399,
  • 37 complaints
  • $65K claimed losses
  • $1.8K average
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  • Aug 29
  • Home Construction and Repair
  • Warranty Issue
  • 20

Warranty issues continue after months in our new home. Minor issues fixed quickly while other larger problems drag on and on. Be sure to get any repair requests in writing prior to close. Don't trust that they will fix it based on verbal commitments. The harder we pushed, the less we got accomplished. If you don't get it in writing, don't assume it will be taken care of. We read these types... Read more

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  • Aug 24
  • Home Construction and Repair
  • Houston, Texas
  • Home Repair
  • 54

If you are thinking about buying a Gehan Homes then make sure you get inspection durning the process but that not a guarantee that Gehan will fix your problems. Also, do not buy a home from Debbie in Katy TX. She will only make up excuses and cover up for the builder mistakes. Don't let the Debbie and the construction managers promised you anything. After you have moved in she will tell you to... Read more

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  • Aug 23
  • Home Construction and Repair
  • Foundation Problem
  • 59
Gehan Homes - Buyers beware!
1 of 2

My home has foundation problem within three years from the date it was built.. Cracks all over the house. Total nightmare! Zero warranty. The problem started as soon as I moved in, from leaking roof to cracked walls, ceiling and and major cracks on the floors. I smell the sewage underneath the staircase, along the line of the cracked floor. They refused to honor their warranty. Worst of all,... Read more

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  • Jul 25
  • Home Construction and Repair
  • Water Damaged House
  • 330

Bought this house brand new in August 2012, so you can imagine my surprise when, during a severe rain storm, I found water running down one of the smaller bedroom walls from a seam in the ceiling. This house is less than two years old. There should be no water running down walls when it rains. Gehan Homes sent out their roofer to identify where the leak was coming from; he banged around on... Read more

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  • Jun 27
  • Home Construction and Repair
  • Houston, Texas
  • Money Refund
  • 1
  • 1
  • 167

I signed a contract with Gehan at Cypress Trails,Houston and with in 15 days due to my work case I have to relocate to Florida, when I ask for Earnest money refund, they claim they refund only when I lost job or loan dint go through. They say my case falls under default cancellation of contract. In my case even design center appointment are not even completed or anything..nothing was done. Apart... Read more

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  • Jun 13
  • Home Construction and Repair
  • Mt. Laurel, New Jersey
  • Earnest Money Deposit
  • 194

I had a similar issue with my earnest money deposit. When I did not choose Gehan's finance company, they would not refund my 2K deposit. There was a major difference in the appraisal by my lender and the value presented by Gehan’s lender. Gehan would not lower the price of the home to meet my lenders specifications. My attorneys advised me to offer to split the funds 50 - 50. That would not... Read more

Was this review helpful? 4 0

  • Jun 06
  • Home Construction and Repair
  • Denton, Texas
  • Loan
  • 2
  • 2
  • 249

Like most people said. I was told to put down earnest money 1.5% of the total instead of the usual max 2000$ and I was told that it is 100% refundable. Eventhough I used their vender and was told I was prequalified for the loan, I didn't want to sign the contract nor putting earnest money unless I actually talked to the loan officer. But it seemed like their loan officer was unable to reach... Read more

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  • May 30
  • Home Construction and Repair
  • San Antonio, Texas
  • Bad Home Construction
  • 231

This is perhaps the worst construction of a home I have experienced in my 63 years. Gehan Homes does not appear to really care about the shoddy work done by their sub contractors. Cabinet doors screwed in so tight that they were cracked and it took the vendor 4 or 5 trips before the got the repair correct, bath and washer drainage clogged due to builders not caring to clean up after caulking,... Read more

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  • Nov 18, 2013
  • Home Construction and Repair
  • Home Construction
  • 1
  • 1
  • 297

We bought a home in phase one of Stone Creek Ranch in Saginaw. At the time we purchased the house in 2008 we were promised by that summer we would have a clubhouse, pool, walking trails. Well we are in 2013 and it was all lies to sell shotty *** vuilt *** houses that fall apart after a year or less. No ammenities were ever put in and the company abandoned the neighborhood and the builder Ross who... Read more

Was this review helpful? 9 0

  • Jun 29, 2013
  • Construction
  • Houston, Texas
  • Gehan Westwood
  • 1
  • 1
  • 390

Do you live in westwood? Do you like or dislike your gehan home? What about the neighborhood? Seems like many moved there due to low tax rate - are you pleased with that choice or would you have rather moved into the higher taxed neighborhood that gehan is building in across the stret from westwood, westover park? The tax rate is a selling point for the salespeople. Would truly value... Read more

Was this review helpful? 2 10
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