Gehan Homes Complaints and Reviews

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Gehan Homes
Main address: 14901 Quorum Drive 75254 Dallas Texas
972-383-4300, 972-383-4399,
  • 38+1 mobile complaints
  • $65K claimed losses
  • $1.7K average
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Has anyone had a bad experience with any of the Gehan Homes Communities in San Antonio? I like way their homes look but I heard from a couple who recently purchased a Gehan Home thatvtheir experience has been a nightmare. I really like Gehan Homes but would like to get some feedback before I make a decision. Add comment


  • Sep 29
  • Home Construction and Repair
  • Lone Tree, Colorado
  • Positive Experience
  • 116

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up even on her days off, if she didn't know my questions she found out for me. This was our first home so it was nice to know someone was helpful and made it easy for us. There were times we didn't get the answer we wanted to hear but she at least tried. So maybe she wasn't rude,... Read more

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  • Aug 29
  • Home Construction and Repair
  • Warranty Issue
  • 249

Warranty issues continue after months in our new home. Minor issues fixed quickly while other larger problems drag on and on. Be sure to get any repair requests in writing prior to close. Don't trust that they will fix it based on verbal commitments. The harder we pushed, the less we got accomplished. If you don't get it in writing, don't assume it will be taken care of. We read these types... Read more

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  • Aug 24
  • Home Construction and Repair
  • Houston, Texas
  • Home Repair
  • 236

If you are thinking about buying a Gehan Homes then make sure you get inspection durning the process but that not a guarantee that Gehan will fix your problems. Also, do not buy a home from Debbie in Katy TX. She will only make up excuses and cover up for the builder mistakes. Don't let the Debbie and the construction managers promised you anything. After you have moved in she will tell you to... Read more

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  • Aug 23
  • Home Construction and Repair
  • Foundation Problem
  • 330
Gehan Homes - Buyers beware!
1 of 2

My home has foundation problem within three years from the date it was built.. Cracks all over the house. Total nightmare! Zero warranty. The problem started as soon as I moved in, from leaking roof to cracked walls, ceiling and and major cracks on the floors. I smell the sewage underneath the staircase, along the line of the cracked floor. They refused to honor their warranty. Worst of all,... Read more

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  • Jul 25
  • Home Construction and Repair
  • Water Damaged House
  • 520

Bought this house brand new in August 2012, so you can imagine my surprise when, during a severe rain storm, I found water running down one of the smaller bedroom walls from a seam in the ceiling. This house is less than two years old. There should be no water running down walls when it rains. Gehan Homes sent out their roofer to identify where the leak was coming from; he banged around on... Read more

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  • Jun 27
  • Home Construction and Repair
  • Houston, Texas
  • Money Refund
  • 2
  • 2
  • 279

I signed a contract with Gehan at Cypress Trails,Houston and with in 15 days due to my work case I have to relocate to Florida, when I ask for Earnest money refund, they claim they refund only when I lost job or loan dint go through. They say my case falls under default cancellation of contract. In my case even design center appointment are not even completed or anything..nothing was done. Apart... Read more

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  • Jun 13
  • Home Construction and Repair
  • Mount Laurel, New Jersey
  • Earnest Money Deposit
  • 309

I had a similar issue with my earnest money deposit. When I did not choose Gehan's finance company, they would not refund my 2K deposit. There was a major difference in the appraisal by my lender and the value presented by Gehan’s lender. Gehan would not lower the price of the home to meet my lenders specifications. My attorneys advised me to offer to split the funds 50 - 50. That would not... Read more

Was this review helpful? 5 0


  • Jun 06
  • Home Construction and Repair
  • Denton, Texas
  • Loan
  • 2
  • 2
  • 355

Like most people said. I was told to put down earnest money 1.5% of the total instead of the usual max 2000$ and I was told that it is 100% refundable. Eventhough I used their vender and was told I was prequalified for the loan, I didn't want to sign the contract nor putting earnest money unless I actually talked to the loan officer. But it seemed like their loan officer was unable to reach... Read more

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  • May 30
  • Home Construction and Repair
  • San Antonio, Texas
  • Bad Home Construction
  • 344

This is perhaps the worst construction of a home I have experienced in my 63 years. Gehan Homes does not appear to really care about the shoddy work done by their sub contractors. Cabinet doors screwed in so tight that they were cracked and it took the vendor 4 or 5 trips before the got the repair correct, bath and washer drainage clogged due to builders not caring to clean up after caulking,... Read more

Was this review helpful? 3 0
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