Gehan Homes Complaints and Reviews

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Gehan Homes
Main address: 14901 Quorum Drive 75254 Dallas Texas
972-383-4300, 972-383-4399,
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  • Feb 28, 2013
  • Home Construction and Repair
  • San Antonio, Texas
  • 455

We bought a Gehan home that was built in 2012 and they absoluty refuse to fix things. Don't do the walk through and sign off on anything. they will promise they'll get all the repairs done, but they have yet to deliver on those promises. They say they have a great warranty on their website, but don't beleive it. It is a real joke! These guys promised us they would fix everything before move in.... Read more

Was this review helpful? 9 12

  • Feb 23, 2013
  • Home Construction and Repair
  • 5
  • 495

Gehan homes took our earnest money and still hasn't refunded it after our financing fell through. This is a horrible company to try to work with. DON'T get into business with them. They steal your hard earned money and don't blink an eye. Their salespeople are all liars. Buyer Beware! Don't enter into a new hombeulding contract with them. If you don't get financed, they will never refund your... Read more

Was this review helpful? 8 0

  • Feb 23, 2013
  • Home Construction and Repair
  • San Antonio, Texas
  • Gehan Homes
  • 452

We decided to build a home with Gehan at Bulverde Village. We fell in love with their model homes, but this entire experience has been a complete disaster. They have terrible customer service skills and does whatever it takes to rope you in but treat you like *** after you sign that contract. Buyer beware! Don't give them your money because if you fail on any of their timeline issues they will... Read more

Was this review helpful? 7 9

  • Jan 09, 2013
  • Home Construction and Repair
  • Austin, Texas
  • 559

How is it that when you buy a car you get 3years bumper to bumper, yet on gehan homes all you get is a 1 year warranty. I'll tell you why; cause they know that aster that year the house will start to fall apart. I have a 4 year home and now needing foundation repair. No warranty whatsoever, when i call the foundation repair companies and tell then the name of the builder, they already know why my... Read more

Was this review helpful? 2 30

  • Jan 08, 2013
  • Landscaping and Gardening
  • Houston, Texas
  • Grass Sod
  • 3
  • 452

my husband and myself just moved into our new home. when we did the walk through the builder said the grass would dry up and it only looked muddy because they had just laid it. that was a lie! we had the elevation checked and it is all off! we have yet to step foot to our back fence because there is mud that surrounds our back patio and the dogs track mud in the house every day. the builder wont... Read more

Was this review helpful? 1 15

  • Jan 02, 2013
  • Construction
  • Austin, Texas
  • Gehan Homes
  • 675

I absolutely fell in love with the model home in The Rim Rock area of Driftwood. Our sales person was amazing and energetic and went above and beyond for anything we needed. Then it all changed. Our sales person left and no one told us why. Our new sales person rarely emailed us to let us know what was going on with the house. Every time we went to the house to look at it the workers looked like... Read more

Was this review helpful? 4 31

  • Dec 12, 2012
  • Home Construction and Repair
  • Austin, Texas
  • 466

We built our home with Gehan and moved in June 2010. The driveway started separating by August of that same year. I reported it and was told that to list it and it could be added to the 1 year warranty. I sent information before the end of that year. Sally at the main office was very rude. My husband called on this information and she hung up on him. We were told, that was not part of... Read more

Was this review helpful? 4 9

  • Jul 20, 2012
  • Home Construction and Repair
  • Bellevue, Washington
  • 1
  • 392

We purchased our home in June 2006 and have had so many problems year after year. In the 5 years we have been here we have had to replace one ac unit, the water heater, the coil on upstairs ac, and now we are dealing with termites and the downstairs ac going out. I am furious and frustrated at such poor quality and I am ready to move. We paid so much for this home that we fell in love with and... Read more

Was this review helpful? 2 7

  • Jun 15, 2012
  • Home Construction and Repair
  • Houston, Texas
  • 4
  • 415

we brought a home in the westwood community we were told that someone would come fix the repair we sent the form in to warranty nothing never happen.my home have cracks throughout the trim.we only been in our home 2months the pantry is caving in due to no support.master closest is coming out the wall due to they miss the stud.several door were the paint peel off with the wood.and to get someone... Read more

Was this review helpful? 7 0

  • Mar 30, 2012
  • Home Construction and Repair
  • Cupertino, California
  • 8
  • 332

Its been 8 months since we bought a home from Gehan and they are still to complete tile work that was to be completed prior to closing. They have fixed tile in our house at least 12 times with the last 2 times being a full replacement in the entire house and they are still defective. Warranty department is useless and they are simply blaming their tile vendor. I have incurred more than several... Read more

Was this review helpful? 4 5
 
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