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2.1 Based on 32 reviews
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  • Customers like
    • Location 4
    • Floor plan 4
    • Sales person 3
  • Customers don't like
    • Quality of work 5
    • Deceptive practices 4
    • Excuses 4
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My fiance and i just bought a gehan home, have been living there 2 months, and have had 2 service calls. One of them is due to breakers tripping on the first floor, which we are currently trying to resolve. The whole process of buying was very deceptive, they dont return calls and was a horrible experience for us. Read more

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Gehan Homes sucks *** and I never disliked any other company than this one. *** you Gehan

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Our Gehan Home is less than 4 years old. The windows Gehan installs are made of the cheapest materials. The glass is micro-thin (you will hear everything and heating/cooling is nono-exisitent) and the vinyl framing is already breaking down. BUT even worse is we have 3 windows which are leaking into the house. Our sheetrock is falling off the walls (pics attached - now are even worse). We’ve tried to contact Gehan; good luck. Calls go... Read more

Was this review helpful? 6 0

This is a great write-up as I was looking to have a home built by Gehan. My co-worker is not satisfied as he had one built and has many problems. It is ashamed that the San Antonio Builders Association has not put this builder on notice with the community. It seems as if they are on the same level as KB Homes on quality. Recently while in Houston I picked up one of their price item list on a home we were consider building in San Antonio. The... Read more

Was this review helpful? 5 0

I live in Arlington, Tx and built a house in the South Arlington area and have had issues with cracks in my walls just like everyone else. I have contacted them to come and look at my foundation, although they have came I received no answer on whether it was foundation issues or not. Every house around me is being fixed for foundation issues yet I was left out some how. Where my brick sits on the foundation doesn't look right, I have a loose... Read more

Was this review helpful? 4 1

Bought home in Inverness Estates and within 2 months they had to tunnel 20 feet under our home to repair a plumbing issue that I had pointed out BEFORE committing to buying the house. I was told they checked it before closing and the plumbing was fine. We were also told nothing could be ever be built in the empty seven acre field behind our house due to airspace for Hooks Airport. This was a deciding factor in our buying the house but it was... Read more

Was this review helpful? 4 0

We didn't get the home and lost $3500 deposit. The lady threw numbers at us and told us our mortgage with taxes and such included would be $1800 and that was the high side because they "don't like their customers to be surprised!" We got approved and after a few months they said it would be $2300 and could potentially go up! I wrote them asking how we could get approved for that amount because we couldn't afford it. I even wrote out all our... Read more

Was this review helpful? 1 1

They will NOT fix any warranty items. In fact they will ignore you on the 11 month walk thru even though you had submitted multiple items to be fixed. They DO NOT follow the plans, our house had USED lumber we watched the framers pull the nails out of it. Our Electric is ***. We paid their outrageous price for upgraded appliances. They put in the cheapest dishwasher they could find. it has been 13 months I have had 3 service calls. it... Read more

Was this review helpful? 10 4

Liars & Thieves! WORST EXPERIENCE EVER!!! Sold me a home that didn't fit on a lot... Multiple errors! No call backs from corporate office in regards to errors and would not refund a dime of my $15,000 when house was cancelled due to THEIR mistakes! DO NOT BUILD WITH THESE PEOPLE!!!!

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I have been a real estate agent for 25+ years, have personally built homes for resale and have dealt with many builders. We contracted with Gehan homes to build a "dream home" for ourselves last November for completion this spring. By far, it was one of the worst building experiences I have had with numerous mistakes along the way. After closing, the follow up with warranty work is poor and you have to call numerous times. We are still... Read more

Was this review helpful? 6 0
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