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I recently sold a Gehan home as a real estate professional in Inverness Estates. I wanted to take a moment to express what a pleasure it was to work with Kenny Lavender. He was very patient with my buyers and was able to address all of their concerns. My first time...
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4.9
#965862
Gehan Homes says that they use tankless water heaters and there not. There 1 of the very few builders still using a 50 gallon tank water heater that's in your garage. They say that they're using a 16 SEER a/c unit and there not. It's a 16 rated unit. So, it's still a...
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1.0
I didn't like
  • Delays
#954659
I have been working with Gehan homes in Houston tx for a while now and I have recently had a meeting with the lady who is in charge of the payments for the contractors and she has had an untorable attitude. She stated that she's going to pay what she wants and she...
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1.0
#937155

Gehan Homes House Construction Review

Gehan Homes
#708613
1.0
Details
Liars & Thieves! WORST EXPERIENCE EVER!!! Sold me a home that didn't fit on a lot... Multiple errors! No call backs from corporate office in regards to errors and would not refund a dime of my $15,000 when house was cancelled due to THEIR mistakes! DO NOT BUILD WITH THESE PEOPLE!!!!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Warranty

Staff Review

Gehan Homes
#641419
3.0
Details
Lack of communication between inspector and customer
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Customer service

Home Purchase Review

Gehan Homes
#637889
2.5
Details
We bought a home from Gehan and weere very disappointed. We have had issues with plumbing, drainage, uneven tile, grout missing, spacers left in grout, and other items. The company doesn't care about much outside of profit. They blame it on the many GCs/sales people they cycle through but the issues stem from the top that is for sure. I will NEVER build/buy from them again.
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Warranty
Website

Home Purchase Review

Gehan Homes
#601885
1.0
Details
If you are a Realtor, be sure and make sure you have your clients paperwork finalized before sending them to look at new homes with Gehan. They convinced my soon to be client to use "their" realtor to save money that they wouldn't save otherwise.
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Diversity of Products or Services
Product or Service Quality
Website
After completion, and prior to closing we met, in the 'new' property, to go over the 'Homeowner Warranty' info. Basically, we were told Gehan is the BUILDER; if you have a problem with this call so-and-so; if you have a problem with XYZ, call ABC, etc....I...
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3.7
I liked
  • Floor plan and lot location
#933149
We bought our home in the Westwood development, we bought the beams in our new home based on what we bought by seeing the upgrade in the model, it was stained and varnished pine but we got rough cedar. The builder chooses to ignore this matter. The home was very dirty...
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1.4
I liked
  • Floor plan
I didn't like
  • General contractor
#930842
We moved in our home in Robinson Ridge in 2015. I have photos during the building process, emails of concerns and empty promises received. We were charged for upgrades that they failed to provide. I have dealt with 4 people from warranty, 3 building managers, 4...
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I purchased my very first home three years ago from Gehan Homes in McKinney - Robinson Ridge Phase 1. They are wonderful during the sale but after sale is simply terrible. I actually filed a BBB complaint against them and will be doing so again today. They change...
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1.9
I liked
  • Location
  • Floor plan
I didn't like
  • Quality of work
  • Warrenty
  • Excuses
#898108

Tried to purchase a Gehan home at $319,990 once we showed interest they bumped up the price 10K and try to say its because of demand and low supply. Its just them trying to get you to over pay for their *** product. They also said i HAD to use their lender because all...
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2.3
I liked
  • Floor plan
  • Location
  • Sales person
I didn't like
  • Being pushed into using their lender
  • Deceptive practices
  • Being lied to
#893386
My fiance and i just bought a gehan home, have been living there 2 months, and have had 2 service calls. One of them is due to breakers tripping on the first floor, which we are currently trying to resolve. The whole process of buying was very deceptive, they dont...
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GehanHomes
GehanHomes
Gehan Homes Verified Representative

Thank you for reaching out via your posting. Can you please provide me with your contact information as well as your home address so that we can look further into your issues...

Avoid Gehan Homes
Our Gehan Home is less than 4 years old. The windows Gehan installs are made of the cheapest materials. The glass is micro-thin (you will hear everything and heating/cooling is nono-exisitent) and the vinyl framing is already breaking down. BUT even worse is we have...
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Anonymous
Anonymous

What subdivision if you don't mind me asking?

Anonymous
Anonymous

We would like the opportunity to speak with you regarding your issues. Because you posting is anonymous, we are unable to reach out. Please email your contact information to m...

1.3
I didn't like
  • Inability to provide nor stand behind a quality home
#841927