I purchased my very first home three years ago from Gehan Homes in McKinney - Robinson Ridge Phase 1.
They are wonderful during the sale but after sale is simply terrible. I actually filed a BBB complaint against them and will be doing so again today.
They change construction superintendents like some people change their clothes due to the number of complaints they receive.
My home I believe has serious foundation issues and prior to my year warranty expiring I had two of their representatives come look and lot my home as the ground was falling away from my foundation. My home/lot is somewhat elevated and I was concerned by what I was seeing. They said it met company standards and there was nothing they could do. Now I'm seeing cracks in my kitchen tile...my hardwood floors are now separating and my stone wall between my kitchen and living room is cracked from floor to ceiling. I am so upset and this was my dream house that has now turned into a nightmare. My sense is they will do nothing about it. Their workmanship is shoddy and I would NEVER purchase another home from them again so buyer beware
Product or Service Mentioned: Gehan Homes House Construction.
Reason of review: Bad quality.
Monetary Loss: $10000.
Preferred solution: I would like Gehan to take the necessary steps to repair the damage to my home and fix the foundation issue.
I liked: Location, Floor plan.
I didn't like: Warrenty, Excuses, Quality of work.