We decided to build a home with Gehan at Bulverde Village. We fell in love with their model homes, but this entire experience has been a complete disaster.
They have terrible customer service skills and does whatever it takes to rope you in but treat you like *** after you sign that contract. Buyer beware! Don't give them your money because if you fail on any of their timeline issues they will keep your money. They rush you to get everything done and they rush the building process.
They take a few months to build and end up making a ton of mistakes in the process. We have had so many concerns about the home we built.
And the contractual issues are just the beginning. The sales counselors are jerks!
Monetary Loss: $5500.