Hello. My name is James Clark. My wife, Alice and I just closed on our home on 05/22/2018.
Our experience at the beginning was a pleasant one, but as we drew closer to closing the true colors of the sales, person Rhonda Alexander, began to appear.
There are too many issues to address in this space.
Also the area Project Manager was very condescending and unfriendly.
There were so many thing done wrong and when we address them, we incurred the anger of both Rhonda and Scott.
We did not get a Welcome Package and were given a host of generic keys to the home on the day of closing.
No one (except Chris Oneal) thanked us for our purchase or congratulate us on our new home.
instead of feeling welcome, we felt like we were the villians that had stolen a home.
I think Gehan Homes builds some of the best designed homes on the market and we are well pleased with our new home.
BUT, there are some minor thing that need to be fixed. BUT, it seems we are going to be getting the COLD SHOULDER.
WE ARE NOT VILLIANS. WE'RE JUST PEOPLE THAT WOULD LIKE TO BE RESPECTED.
After spending almost $400, 000. 00, we are surprised that our concerns are treated with DISTAIN.
We are not out "bad mouth" Gehan Homes", Truly, we want to tell everyone about our very nice home.,
Please help us do that.
I COULD NOT FIND A PHONE # FOR STEVE OSBORNE or DANIEL DUKE. BUT PERHAPS ONE OF THEM COULD CALL ME AT 830-730-8955
THANK YOU VERY MUCH
JAMES and ALICE CLARK at
1424 SETTLEMENT WAY
NEW BRAUNFELS, TEXAS 78132
Reason of review: SEE REVIEW COMPLAINT.
I liked: Questionable.